Customer Story
AAR is leading the charge to digital transformation in the aviation industry
Learn how 10th Magnitude helped AAR achieve faster time to market, improved customer satisfaction, and employee satisfaction with Azure Managed Services.
Challenge:
As part of AAR’s focus on digital transformation and technology leadership within the aviation industry, AAR partnered with 10th Magnitude to rearchitect, redesign, rehost, and reinvent an existing platform and to turn it into the newly branded Airvolution™ product suite. This included leveraging best practices in cloud architecture to ensure its newly minted platform could flexibly scale for it’s customers’ ever increasing demand.
Solution:
By providing a platform hosted on Microsoft Azure, AAR can now shift its previous focus of system maintenance to feature delivery and driving business value for their customers. Through the platform’s use of cloud analytics (and future artificial intelligence, machine learning, and predictive modeling), AAR can provide enhanced visibility into its customer’s critical operations, through fully standalone SaaS allowing AAR to be more agile in its pursuit of new technology and product opportunities.
Results:
Faster time to market, improved customer satisfaction, and AAR employee satisfaction.
By leveraging 10th Magnitude’s Azure Managed Services, AAR has improved customer satisfaction and time to market delivery. They are also better able to align efforts downstream and have increased their ability to flexibly scale and deploy both their internal and partner resources most effectively.
"We developed the platform from scratch leveraging the power of Microsoft Azure’s cloud platform which will enable our customers to infinitely scale with the demand of the market in a secure, reliable manner."Matthew Kammerait
Director, Digital Product Management